Complaints policy

How to report a concern

Email info@applianceremovalarab.com. Share your name, pickup address, service date, a clear description of the concern, and the outcome you are requesting.

Review process

The operator will confirm the best way to follow up and may request photos, receipts, or other details tied to the job. Urgent safety concerns should be stated at the start of the message.

Respect and records

Keep copies of relevant messages and documents. Abusive or threatening communication is not accepted, but criticism and good-faith complaints are welcome.